Payment Policy

When you are ready to purchase your items, click the "Proceed to Checkout" button. You can go to the checkout as a guest or using your account.

On the payment screen you see the total amount for the goods. Add payment method and billing address.

Accepted payment methods:

• Visa
  
• Maestro
• MasterCard
• American Express
• UnionPay
• Shop Pay
• PayPal

How do I know if my payment transaction is secure?

We ensure that all credit card transactions take place in a secure environment. Sylis' payment system uses industry-standard SSL encryption. The transaction is secure if you see the padlock icon in your browser’s address bar.

We do not retain your credit card information after your order is complete. They are instead sent directly to our banks. You can rest assured that your credit card or bank account information is secure with every purchase.

Sylis ensures that all customers have a safe, pleasant and smooth online shopping experience. For your security, Sylis has implemented a screening process for payment security.

It may be necessary to confirm customer details for specific orders before the order is processed. Make sure you provide accurate and up-to-date contact information if we need to confirm the security of your order.

For further questions, please contact us at:

Address: Betuwehaven 8, Nieuwegein, Utrecht 3433 PV, Netherlands
Email: support@sylis.com.au
Telephone: +31 85 333 2493

Chamber of Commerce number: 82232393
VAT number: NL862386780B01
Company name: GT Ecom B.V.
Store name: Sylis

Opening hours:
Monday–Friday: 8:00 AM–6:00 PM AEST
Saturday–Sunday: Closed
Public holidays: Closed